This is an update on the review I did on May 15 for the scout feather.
The knife I had received in the box was not One from this company. It was discovered that it had been switched somehow, somewhere by some lowlife individual.
I was contacted by representatives from outdoor element and they cleared up the muddy water on the knife and the switch of the knife and I was sent the original knife with sheath with sharpener fire-starter and whistle that I had originally ordered. I am very happy, 100% satisfying and this is an awesome product. I look forward to doing more business outdoor elements. Thank you guys and gals awesome job,
thatās what I call service after the sale! Jeff Carney.
Thank you so much, Jeff. We're really grateful for your patience as we worked through the situation, and we're so glad everything was made right in the end. It means a lot to hear that youāre happy with your Scout Feather. Weāre honored to have earned your trust and look forward to being part of your future adventures.
Great tool, thoughtfully designed, and makes real progress toward solving a problem most of us just take for grantedāthrowing away perfectly good aluminum after a single use. Some of the silicone tabs have fallen out of mine, but it doesn't really affect the functionality.
Thanks for the kind words and honest feedback! We're thrilled it's making a differenceāand noted on the silicone tabs. We'll keep dialing it in. Here's to smarter gear and less waste! ā»ļø
I got this for my husband after I showed him my Scout Feather. This is absolutely his style and he loves it. It's such a cool blade and of course, love all the survival add-ons like the whistle, sharpener and ferro rod. Excellent product and excellent shipping and excellent company!
Scout Feather for you and Flicker Feather for himānow thatās what we call a power couple! Glad heās loving it. Thanks so much for your kind words and taking time to leave a review. Most of all thanks for letting OE be part of your adventurous duo. š„ Happy adventures ahead!
Great knife. I love it.
Hi there! Thank you for leaving such a positive review for our Scout Feather Adventure Survival Knife. We're so glad to hear that you love it! Happy adventuring!
Box arrived, looked inside to find knife with what appears to be sheath that goes around your neck and hangs down on your chest. Missing is the has the fire starter the sharpener in the pocket clip very disappointed.
Wonāt make that mistake again!
---- UPDATE: SEE CUSTOMER'S FOLLOWUP REVIEW TITLED '05/15 Missing sheath Update 05/27' ---- We're thrilled to report that the snafu was resolved and this customer received the Scout Feather he ordered. He was kind enough to give 5 stars for the product and service! Ahhh, we love making people happy! āŗļø Thanks for letting us earn your trust for future adventures!
Our response to the original review:
Whoa! That is not an Outdoor Element knife. We didn't ship that to you. It appears that someone deceitfully 'returned' their purchase on Amazon but sent in a non-OE knife in the OE box. It was then restocked and unfortunatley shipped out as an OE product which it clearly is not. We are working with Amazon to prevent this from ever happening in the future. It is disheartening when bad actors ruin the experience of others. We want to make this right for you. Please see your email for more information. Thank you