That's right, it's a "many-questions-asked" warranty. Don't worry, we won't grill you with too many questions.

We genuinely want to know if and how gear fails. Your feedback matters to us.

We're committed to continuous improvement, and that starts with asking the tough questions, attentively listening, and implementing progressive changes where needed. Rest assured; we proudly stand by our products.

In the rare event that something goes awry, we will absolutely do our best to make it right.


 Legal deets 

All OE gear (“product”) is covered under a limited warranty by Outdoor Element (“maker”). This limited warranty covers any defects in material or workmanship under normal use and maintenance for 10 years from the date of purchase (“warranty period”) from an authorized dealer. Product must be registered for the warranty.

During this warranty period maker will refund the purchase price or replace the product at no charge if product proves defective because of improper material or workmanship, under normal use and maintenance. 

This limited warranty does not cover any problem caused by conditions, malfunctions or damage not resulting from defects in material or workmanship. This limited warranty does not cover product sold by unauthorized dealers. Maker does not authorize anyone other than themselves to sell their product on 3rd party internet sites (such as Amazon, eBay, Walmart, etc.).

To find authorized dealers and their locations, please see see our Store Locator or write to us at OE Retailer Request, PO Box 3392, Englewood, CO 80155-3392.

To obtain warranty service, contact us at contact@outdoorelement.com to determine the problem and the most appropriate solution for you.